"There's no one good way,. Depending on your company's risk profile, you may need a full team of specialists, or you could be just in a managed service mode, or then a combination of the two. One thing that I have repeatedly seen is that it is not…"
"There is no best platform, each of them have their strengths and weaknesses. SAI is good, as are many others, ServiceNow is also there, there are many others.
What you want to do is make sure your implementation is simple in nature, if you want…"