Issue tracking can often be a tedious and annoying task. With several bugs happening at the same time, it becomes important to use bug tracking tools for your teams. This has become even more important in today’s era when there is fierce competition for high-quality products. While developers are well-equipped to deal with bugs, there is no easy way to keep track of them. This is where bug tracking tools come in. The primary purpose of these tools is to manage and maintain lists of bugs that organizations need to keep track of.
Issue tracking is an important part of the project life cycle and is one of the top priorities of developers. There are all kinds of bug tracking tools out there to choose from. But when choosing one, you should know about some of the essential features that should be present in your pick.
1) Flexibility
Tools must allow users to view the issues as they want. They should be able to view issues as per the ones assigned to them, by a daily check or a weekly one as well. Smart searching and filtering options must be able to provide relevant and desired entry among many entries required at that point in time.
2) User-Friendly Issue Tracking Interface
Look for a tool that has a user-friendly customizable interface. You shouldn’t have to go through 4-5 screens to view your issue stats. Therefore, a customizable dashboard is also important not only to easily view the progress on the projects but also to add the elements that match your requirements.
3) Ease with File Attachments
File attachments should not be a problem. Developers prefer to attach screenshots or a small video to better understand the defects. This makes it easier to identify and report bugs and software must have the ability to attach files in different formats.
4) Prioritizing Tasks and Updating Lists
Based on the status and importance of issues, the software must enable the users to prioritize tasks and update the list whenever required. This will enable the issue tracker to be a real-time tool.
5) Sharing Information
Effective communication and collaboration are crucial for resolving issues. Information sharing must be simplified to achieve desired results.
6) Assigning Tasks
Good software must be able to assign tasks to the team members based on their expertise. This feature can ensure a fair distribution of work among the team so that no one is over-burdened. Tools with this feature help easily coordinate efforts, allocate resources in a balanced way and know their upcoming tasks for the day, making sure the work gets done faster.
7) Generating Bug Reports
Bug tracking tools should enable users to easily generate reports that are simple and quick. Reporting should also be customizable so that teams can generate the kinds of reports they require.
8) Notifications
Email notifications or notifications on digital devices can come in handy to stay on top of things. These allow for team members to share emails or messages when bugs have been identified or threats updated.
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